About Pals By Design
Mobile RV Service — Grafton, Wisconsin
Pals By Design LLC is a mobile RV service and repair company based in Grafton, Wisconsin. We come to you — whether you're parked at home, at a storage lot, or settled in at a campground — so you can get the expert help you need without ever dragging your RV to a shop.
We work on travel trailers, fifth wheels, and motorhomes, and we bring years of hands-on field experience to every job. Our focus is practical, honest service with plain-language explanations. You'll always know what's happening with your RV, what your options are, and exactly what it's going to cost before any work starts.
What Makes Us Different
- We come to you — at your home, campsite, storage facility, or anywhere your RV is
- Transparent pricing — our full rate card is published online so there are no surprises
- Written estimates first — we never start work without your approval
- Honest assessments — we'll tell you what you actually need, not what pads a bill
- Field-tested parts — when we supply parts, they're the same ones we trust in real jobs
Our Services
We handle everything from electrical and plumbing to slide-outs, awnings, roof seals, water heaters, AC, furnaces, winterizing, pre-trip inspections, and general diagnostics. If something's wrong with your RV, we can most likely fix it right where it sits.
Our Parts & Accessories Store
We also offer a curated selection of technician-recommended RV parts and accessories in our online store. These are products we actually use in the field — not random catalog inventory. Whether you're doing your own maintenance or stocking up before a service visit, you can shop with confidence knowing these are tech-approved picks.
Ready to Schedule?
Our goal is simple: be the trusted RV partner you can count on — not just another repair bill.
Request a Service Visit → | View Our Pricing → | Contact Us →
Our Story
Pals By Design started with a simple belief: RV owners deserve the same quality of service that dealerships provide, but without the hassle of hauling their rig across town and waiting weeks for a slot. We're Grafton-based, Wisconsin-rooted, and we built this business to serve the RV community the way we'd want to be served — honestly, transparently, and right where you are.
We've spent years working on RVs of all shapes and sizes — from weekend pop-ups to full-time Class A motorhomes. Every repair we make, every part we recommend, every pricing decision we publish comes from that hands-on experience. We don't guess. We diagnose, explain, and fix.
Our Promise to You
- We will never start work without your written approval
- We will tell you what you actually need — not what pads the bill
- We will show up fully equipped, on time, and ready to work
- We will leave your rig cleaner than we found it
- We will be reachable if you have questions after the visit
That's the Pals By Design standard — every time, for every customer.